Case study · Australia
Since March 2025, eligible HIF members have accessed Nerva and Mindset Health's digital hypnotherapy-based programs through their fund: a digital-first member health partnership with eligibility, activation and outcomes reporting in place.1
“More than one-fifth of HIF's membership could benefit from digital therapeutics.”
Nikesh HiraniChief Data and Proposition Officer, HIF1
The care is software-delivered; the fund keeps a clear view of eligibility, engagement and outcomes.
Members 18+ with active domestic Hospital or Extras cover (excluding Basic Plus), past their waiting period.
Eligible members unlock the programs through HIF without paying out of pocket.
Six weeks of daily brain-gut behavioural sessions, symptom tracking and maintenance access.
Engagement and validated symptom outcomes, reported on an agreed cadence.
HIF and Mindset Health hold a direct agreement: no intermediary platform, no bespoke build.
One partnership covers Nerva for IBS alongside programs for chronic pain, anxiety, menopause and smoking cessation.
Nerva arrives with existing member awareness and clinician referrals, so activation starts from interest, not cold outreach.
The partnership is published by both parties: this announcement and HIF's own program page. Program activation and outcome figures are shared with funds under discussion rather than published here. Availability through HIF depends on the member's cover and the program's current eligibility rules.